Terms of Service

These Terms of Service ("Terms") govern your access to and use of software applications and related services provided by AppHive a service by Portkey Management Ltd., a company established in Cyprus ("AppHive", "we", "us", or "our"). By installing or using any AppHive application ("App"), you ("you", "your", or "Merchant") agree to be bound by these Terms. If you do not agree to these Terms, you may not install or use our Apps.

1. Acceptance of Terms

By installing, accessing, or using any AppHive App through the Shopify App Store, you confirm that:

• You are a duly authorized representative of your Shopify store.
• You have read, understood, and agree to these Terms.
• You are entering into a legally binding agreement with AppHive.

2. Scope of Service

AppHive develops and maintains multiple Shopify Apps that enhance or extend the functionality of your Shopify store. These Terms apply to all current and future Apps published by AppHive (including, without limitation, Quotify, Donate Bee, Honey Fee, and other Apps), whether distributed via the Shopify App Store or operated through domains or services controlled by us.

Each App may include additional documentation or supplemental terms. If there is a conflict between these Terms and any supplemental terms specific to an App, the supplemental terms will control for that App.

3. Billing and Payment

All payments for AppHive Apps are processed exclusively through Shopify's Billing API. By installing and using an AppHive App, you authorize Shopify to charge you the applicable fees according to your selected plan, billing cycle, and Shopify's billing terms.

• Fees are billed in advance and are non-refundable unless expressly stated otherwise in the App's listing or documentation.
• Uninstalling an App does not automatically result in a refund for prior charges.
• AppHive does not store or process your payment details directly.

4. Use of the Service

You agree to:

• Use our Apps only for lawful purposes and in accordance with Shopify's Terms of Service and applicable laws and regulations.
• Not copy, modify, reverse engineer, decompile, disassemble, translate, or create derivative works based on our Apps except as expressly permitted by law.
• Not resell, sublicense, lease, or otherwise make our Apps available to third parties except as enabled by Shopify's normal merchant usage.
• Ensure your Shopify account and store practices comply with all applicable laws, including those governing privacy, marketing, and consumer protection.

We reserve the right to suspend or terminate your access to any App at any time if you violate these Terms, misuse the Service, or if continued service becomes impractical due to technical, legal, or business reasons.

5. Data Collection and Security

Our Apps may collect and process data from your Shopify store as necessary to operate and improve the Apps, which may include:

• Store information and settings
• Customer and order data (e.g., names, emails, order details)
• Usage and performance analytics

We implement reasonable technical and organizational measures designed to protect your data from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining a privacy policy for your store that accurately discloses your use of our Apps and how customer data is processed, as required by Shopify and applicable law.

6. Intellectual Property

All rights, titles, and interests in and to the Apps, including all software, code, interfaces, designs, features, and related intellectual property, are and shall remain the exclusive property of AppHive or its licensors. No ownership rights are transferred to you under these Terms. You are granted only a limited, revocable, non-exclusive, non-transferable right to use the Apps in accordance with these Terms and Shopify's policies.

7. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Apps and all related services are provided on an "AS IS" and "AS AVAILABLE" basis, with all faults and without warranty of any kind.

• AppHive expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.
• We do not warrant that the Apps will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defects will be corrected.
• We make no warranty regarding the results obtained from use of the Apps, or the accuracy, reliability, or completeness of any information, data, or output provided through the Apps.
• You acknowledge the Apps may become temporarily unavailable, may be modified or discontinued, and depend on third-party platforms and services outside our control.
• Any material obtained through the Apps is accessed at your own discretion and risk, and you are solely responsible for any resulting damage.

No advice or information, whether oral or written, obtained from AppHive or through the Apps, shall create any warranty not expressly stated in these Terms.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• AppHive and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, sales, goodwill, business, data, or business interruption, arising out of or related to your use of (or inability to use) the Apps, whether based on contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
• Without limiting the foregoing, AppHive shall not be liable for any loss or corruption of data, failed or delayed synchronization with Shopify or third-party services, lost or missed sales or orders, chargebacks, or any damages resulting from your reliance on the Apps.
• In no event shall AppHive's total aggregate liability arising out of or related to the Apps, from all claims and causes of action combined, exceed the amount equal to one (1) month's subscription fee paid by you for the applicable App (for example, if you pay $37 per month, our total aggregate liability shall not exceed $37).
• The limitations in this section apply to the maximum extent permitted by law, form an essential basis of the bargain between you and AppHive, and shall survive termination of these Terms. The remedies set out in these Terms are your sole and exclusive remedies.

If any limitation, exclusion, or other provision in these Terms is held by a court of competent jurisdiction to be invalid or unenforceable under the laws of Cyprus, that limitation or exclusion shall be applied to the maximum extent permitted by Cyprus law, and all remaining provisions of these Terms shall remain in full force and effect.

9. Indemnification

You agree to indemnify, defend, and hold harmless AppHive and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Apps;
• Your breach or alleged breach of these Terms or any applicable law or regulation;
• Your Shopify store, products, content, or business practices;
• Your collection, use, storage, or disclosure of customer or personal data; or
• Any dispute between you and your customers or any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us. This section survives termination of these Terms.

10. Third-Party Services and Dependencies

The Apps operate on and depend on the Shopify platform and may integrate with or rely on third-party services, APIs, and providers. AppHive does not control, and is not responsible or liable for, the availability, accuracy, performance, security, or policies of Shopify or any third-party service.

• We are not liable for any loss or damage resulting from the acts, omissions, outages, downtime, changes, or discontinuation of Shopify or any third-party service.
• Changes to third-party platforms or APIs may affect, limit, or disable App functionality without notice, and we shall not be liable for any resulting impact.
• Your use of third-party services is governed by their respective terms, and you are solely responsible for complying with them.

11. Assumption of Risk and Merchant Responsibilities

You acknowledge and agree that you use the Apps at your own risk and that you are solely responsible for:

• Maintaining independent backups of your store, product, order, and customer data;
• Reviewing, testing, and verifying the operation and output of the Apps before relying on them in your business;
• Ensuring your use of the Apps complies with all applicable laws and with Shopify's policies; and
• Any decisions, transactions, or communications made in reliance on the Apps.

AppHive shall not be responsible or liable for any loss, damage, or harm resulting from your failure to fulfill these responsibilities.

12. Force Majeure

AppHive shall not be liable or in default for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, power or internet failures, cyberattacks, or the failure, outage, or discontinuation of third-party platforms or services (including Shopify).

13. Termination

You may terminate your use of an App at any time by uninstalling it through your Shopify admin. Upon uninstallation, your license to use the App immediately ends.

Following termination, we may delete or anonymize data associated with your account in accordance with our data retention practices and applicable law. We may suspend or terminate access to any App at any time, with or without notice, if you breach these Terms or if continued service becomes impractical.

14. Modifications

We may update these Terms from time to time. When changes are made, we will update the "Last Updated" date at the top of this document. Your continued use of any App after the effective date of such changes constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the Apps, are governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law principles and regardless of your location or place of business. You irrevocably agree to submit to the exclusive jurisdiction of the competent courts located in Cyprus for the resolution of any disputes arising out of or relating to these Terms or the Apps, and you waive any objection to those courts on the grounds of venue or forum non conveniens.

16. Contact

If you have questions about these Terms, please contact:

AppHive a service by Portkey Management Ltd.
Agios Georgios, 52, Flat/Office 2, Flat 2, Larnaca, 7737, Maroni, Cyprus
Email: [email protected]
Website: https://app-hive.dev